Browsing Tag

arrogant trolls

How to Handle Negative Criticism on the Internet

One of the most important factors in gaining new customers is what others think of us. Most consumers, before buying a product or hiring a service, will read the opinions and reviews of the other users. Unfortunately, although our business is the best in the world, what always appears is the so-called trolls and negative reviews. Let's see how we should handle them. What is a troll? In the language of the Internet, a troll characterizes a message, a debate or a person whose objective is to generate controversy. It…