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AutoAlert

AutoAlert Enhances CXM, With More Industry-First Customer-Centric Dealership Solutions

AutoAlert is once again revolutionizing the industry with two new customer-centric solutions to round out its Customer Experience Management (CXM) platform: Volume Targeting and Recall Management. The AI-driven platform unifies complex customer data from siloed sources – including OEM activity, sales data, CRM, DMS, and third-party analytics – into one customer-centric platform that is accessible from any point and by any person in the dealership. Starting today, the platform includes volume target sales planning and…

AutoAlert Teams With Conversica In Ongoing API Push

Within AutoAlert's CXM Platform Lies a Predictive-Analytics Algorithm Model, Similar to Conversica's AI-Powered Sales Assistant AutoAlert, in keeping its promise of an open API to integrate all vendors in automotive, has announced a new partnership with the Artificial Intelligence (AI)-powered sales assistant, Conversica. This development brings together two former VinSolutions executives in Mike Dullea, former CEO of VinSolutions and current CEO of AutoAlert, and David Marod, former Sales Executive of VinSolutions,…