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Automated Contact Center Solutions

Genesys Awarded GSA’s New Contact Center SIN for Automation

Government Agencies Can Now Procure Industry-Leading Customer Experience Solutions for Artificial Intelligence, Chat and Voice Bots, Speech Recognition and More The United States federal government, as well as qualifying state, local and tribal agencies, can now leverage industry-leading solutions from¬†Genesys with ease to deliver better, faster service to constituents across multiple communication channels, including phone, text, webchat and social. This is the result of the global leader in omnichannel customer…