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Automatic Call Distribution

Bright Pattern to Provide COVID-19 Support to Call Center Industry with Cloud Solution

Bright Pattern, leading provider of cloud omnichannel contact center software, is offering special virtual contact center capability for companies impacted by Coronavirus Bright Pattern¬†has been closely monitoring the developments around COVID-19 and its impacts on the call center and customer experience industry. In response to the COVID-19 outbreak, work from home policies, and social distancing recommendations, Bright Pattern is offering a special virtual call center capability for companies impacted by the coronavirus…