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Avaya IX Contact Center

Avaya Identified as a Leader in Aragon Research Globe for Intelligent Contact Center

Avaya Leadership Based on Completeness of Strategy and Performance Avaya Holdings Corp. announced it has been recognized as a Leader in the The Aragon Research Globe for Intelligent Contact Center, 2019 According to the report1, authored by Aragon Research lead analyst Jim Lundy and associate analyst Samra Anees: Avaya has one of the largest install bases of Contact Center deployments, offering Private, Public and Hybrid Cloud and they have continued to push the envelope. Its A.I.Connect ecosystem of partners enables…