Browsing Tag

Bill Patterson

Salesforce Recognized as a Leader in the 2019 Magic Quadrant for CRM Customer Engagement Center

Acknowledged as a Leader for the eleventh consecutive year based on completeness of vision and ability to execute Salesforce, the global leader in CRM, announced that for the eleventh consecutive year, Gartner, Inc. has positioned Salesforce as a Leader in its Magic Quadrant for CRM Customer Engagement Center. Salesforce Service Cloud empowers service employees from the contact center to the field with innovative tools, AI-powered capabilities, and a complete view of the customer so they can deliver world-class customer…

Salesforce Positioned as a Leader in the 2018 Magic Quadrant for CRM Customer Engagement Center for Tenth Consecutive Year

Evaluation Based on Completeness of Vision and Ability to Execute Salesforce, the global leader in CRM, announced that for the tenth consecutive year, Gartner Inc. has positioned Salesforce as a Leader in its May 2018 Magic Quadrant for CRM Customer Engagement Center. Salesforce Service Cloud empowers companies to deliver intelligent, personalized and seamless customer experiences across every channel, empowering them to grow their businesses. Also Read:¬†Salesforce Ventures Introduces $100 Million Canada Trailblazer…