Browsing Tag

CCW

Hui Wu-Curtis appointed as New President of World Connection

As part of World Connection's continued transformation and growth, Hugo Vignolo, CEO, announced that Hui Wu-Curtis has joined World Connection as our new President. Wu-Curtis will be responsible for World Connection's overall organizational strategy, driving growth and profitability by supporting the success of our clients. Wu-Curtis comes to World Connection from Arizona Public Service (APS), where she was the GM of Customer Operations and Strategy. Prior to APS, Wu-Curtis had…

TTEC to Debut AI-Enabled Associate Assist Solution at Customer Contact Week (CCW) 2019

Company to Showcase AI Solutions Within the TTEC Experience - Booth #724 at CCW, June 24-27, in Las Vegas TTEC Holdings, Inc., a leading digital global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience for many of the world's most iconic and disruptive brands, will be showcasing Associate Assist and other innovative technology solutions for AI-enhanced training, omnichannel interactions and journey orchestration during Customer…