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Contact Center quality management

Stella Connect Releases Industry’s Most Powerful Integrated Contact Center QA Solution

Industry's first platform to give CX leaders visibility into performance with tools for driving improvement of frontline teams Stella Connect, a fast-growing, disruptive provider of SaaS Customer Experience and Contact Center quality management solutions, announced today that it has released a new quality assurance (QA) product for CX teams. Stella Connect is the only solution on the market to combine customer feedback, coaching, and now QA into a single, unified platform.  This new approach makes the QA process more…