Coveo

AI-Powered Solution Understands Context, Reduces Friction, Enhances Customer Experience Coveo, the Experience Intelligence Platform Leader for enterprises, announced Coveo In-Product Experience Intelligence, an AI-powered solution that enables “as-a-service” providers to deliver powerful, context-aware help to users right within their web applications. As more businesses embrace recurring revenue models, the pressure is on to provide the best experiences possible from day one. For subscription-based companies, the…

SPI Research acknowledges Coveo as a top performer in its annual PS Maturity Benchmark Coveo, the Experience Intelligence Platform leader, has been recognized as one of the “Best-of-the-Best” in Professional Services by SPI Research, the leading technology research services firm. Competing against 513 organizations, Coveo Professional Services scored in the top 5 percent in leadership, client relationships, human capital alignment, service execution, and finance and operations. “I am very proud of our Professional…

AI-Powered Solution Helps Deliver Relevant Buying Experiences, Driving Business Growth Coveo, the experience intelligence platform leader for enterprises, announced Coveo for Commerce, an AI-powered solution that will drive the next era of personalized, profitable omnichannel customer interactions. Coveo for Commerce enhances product and content discoverability, detects buyer intent, and automatically merchandizes personalized product recommendations that make business sense. “Research indicates six in 10 customers…

New Funding Will Enable AI Saas Solutions Leader to Help More Companies Deliver the World-Class Digital Experiences That Tech Giants Have Made the New Normal Coveo, a recognized industry leader in AI SaaS enterprise solutions, has secured a further $227 million in funding. The investment was led by OMERS Growth Equity based in Toronto, New York, and London, with participation from existing investors and other financial institutions including Evergreen Coast Capital, FSTQ, and IQ. New funding will…

Coveo’s commerce offering combined with Pivotree’s end-to-end implementation services will generate a higher ROI based on more personalized customer experiences Pivotree and Coveo are pleased to announce their partnership, aiming to deliver more opportunities for strategic digital transformation and technological growth to forward-thinking B2C and B2B enterprises. Pivotree is known as a high-growth digital transformation partner to leading brands, having built their reputation through enterprise-level end-to-end…

New Offering Gives Mid-Market Customers the Ability to Build Search-Driven Experiences with Richer Personalization Coveo, the AI solutions leader, and Sitecore®, the global leader in digital experience management software, today announced an expanded offering that includes the development of a new AI-powered search and recommendations solution for mid-market customers that will provide best-in-class capabilities, previously accessible only to enterprise-level customers. The two companies have signed their intent to form a…

Availability of New Search, Ratings and Recommendation Add-Ons from G2, Coveo Bolsters Customer Success in the Digital Economy AppDirect, the best commerce platform for selling subscription products through any channel, announced the official launch of the AppDirect Add-On Store, which features extensions that help solve a wide range of critical business needs to power customer success in the era of digital commerce. The Add-On Store offers a robust ecosystem of over 40 complementary products and services including…

Acquisition Enhances Critical AI Capabilities to Transform Shopping Experiences and Boost Conversions Coveo, an AI-powered business solutions company, announced the acquisition of Tooso, an AI-based digital commerce engines company, to accelerate and expand its capabilities for the digital commerce market. “This is a game changing combination in the digital commerce market,” Coveo CEO and Chairman Louis Tetu said. “To drive higher conversions, every organization involved in digital commerce needs to deliver relevant…

New Online Portal Provides Customers With Relevant Content and Enhanced Personalized Experiences Coveo, a market leader in AI-powered business solutions, announced the launch of Coveo Connect, an online community that empowers Coveo customers, partners and employees with the best practices and content they need to achieve their goals of business growth, customer satisfaction and employee proficiency. The community harnesses the contextual information from each user to provide relevant and personalized content at every…

Chase Hill Joins Coveo as Vice President of Commerce Coveo announced the newest addition to its senior management team, Chase Hill. Hill joins the organization as Vice President, Commerce, bringing more than 18 years of eCommerce industry experience to the company. Coveo helps enterprises make every digital interaction more relevant and effective - in commerce, service and the workplace. The leader in AI-powered search and recommendations welcomes Hill to build on its previous digital retail successes and address the…

"Machine Learning and AI are becoming fundamental to marketing strategies because of their profound impact on the ability to personalize customer experiences."Tell us about your role at Coveo and your journey into MarTech. At Coveo, I’m responsible for leading our Alliances, Customer Experience and Marketing teams, to build Coveo’s brand, drive demand, and expand our footprint. I’ve been an active user of marketing technology for well over a decade, invariably having had to build, buy or rent some combinations of products…

Coveo Believes Its Placement Recognizes Its Great Potential and Business Value of Combining AI and Search Technology for Customers Coveo, a recognized leader in predictive search and relevance, announced that Gartner, Inc. has positioned the company as a Leader in its 2018 Magic Quadrant for Insight Engines report. Coveo has appeared in the Leaders quadrant of this Magic Quadrant since its inception. The 2018 Magic Quadrant for Insight Engines report evaluates providers on their completeness of vision and ability to…

The AI-Powered Search and Relevance Platform Innovates to Speed Digital Transformations with Coveo for Salesforce Spring 2018 Release Coveo, a recognized leader in the Gartner Magic Quadrant for Insight Engines 2017 and in The Forrester Wave™: Cognitive Search and Knowledge Discovery Solutions, 2017, announced the general availability of the Coveo for Salesforce Spring 2018 Release. With this release, Coveo is expanding its support to include Salesforce Sales Cloud. Now, enterprises can enhance customer support and…

Leading Silicon Valley-Based Tech Investment Firm Funds Accelerated Growth Into Leading Global AI Insight Engines Provider Coveo, a recognized leader in AI-powered insight, recommendations and search engines, has secured a $100 million investment from Elliott Management for a 27% stake in the company. The investment was led by Elliott's Menlo Park, California-based private equity affiliate, Evergreen Coast Capital. "Evergreen focuses on fast-growing technology companies that have proven customer traction and a clear…