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CRM Customer Service

Glia Named a Gartner Cool Vendor in CRM Customer Service and Support

Glia, a leader in Digital Customer Service solutions, announced that it has been recognized by Gartner in their 2020 report "Cool Vendors in CRM Customer Service and Support."1¬†Gartner's Cool Vendors research is designed to highlight interesting, new and innovative vendors, products and services. The report states that "Engaging customers through digital channels is an imperative for most organizations focused on both B2B and B2C customers." Further, Gartner states that "it is clear that organizations with more mature…