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CRM journey

Beware of These 7 Common Small Business CRM Mistakes

Small businesses need Customer Relationship Management (CRM) systems to thrive - and that’s not an understatement. Of course, you can get by without one (as everyone did in the dark days before CRM existed), but you’ll be very limited. You won’t be nearly as streamlined or effective as you could be with the right system in place. And, worst of all, you’ll be spending so much time manually dealing with what could be automated, that you’ll lose time you could’ve spent delivering the services that are your specialty.  But,…