Browsing Tag

customer experience optimization

Squelch Emerges from Stealth to Solve $17 Billion Customer Experience Problem

Raises $ 8 Million in Series A Funding Squelch, Inc., provider of real-time customer experience optimization for customer support and customer success teams, launched from stealth with $8 million in Series A funding from Shasta Ventures and Correlation Ventures, which it will use to further product development and expand sales and marketing. The company concurrently announced general availability of its flagship SaaS product, which is designed to take customer satisfaction, retention and loyalty to the next level for…