Browsing Tag

Customer Experience Suite

IstTek Announces Official European Launch

Contact Centre and Customer Experience company IstTek announces a value-added customer experience suite through its European strategic channel partnerships initiative.Given changing working patterns brought about by the COVID-19 pandemic, the timing couldn't have been better, with IstTek CEO Josh Ayres saying: "Our comprehensive product portfolio is well suited to this change in working patterns and we're ideally positioned to help our channel partners grow their annuity business. COVID-19 has highlighted that companies need…

Pega Launches Next Generation Digital Transformation Suite to Drive Customer Experiences

Pega Infinity™ Unifies AI, Robotic Process Automation, and CRM to Deliver Speed and Power Beyond Low-Code App Development Pegasystems Inc, the software company empowering customer engagement at the world's leading enterprises, announced at PegaWorld the launch of Pega Infinity™ –  its next-generation digital transformation software suite. With major enhancements to Pega's market-leading customer engagement applications and digital process automation (DPA) platform, Pega Infinity™ will help organizations accelerate digital…