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TTEC Names Cloud CX Technology Innovator Sean Erickson as Global Head of TTEC Engage

Digital-first leader signals disruption of the contact center industry accelerating TTEC's CXaaS platform TTEC Holdings, Inc., a leading global Customer Experience as a Service (CXaaS) partner for many of the world's most iconic and disruptive brands is delighted to welcome back Sean Erickson to the TTEC family as the new Global Head of Operations for TTEC Engage, which delivers customer engagement solutions at enterprise scale. As previously announced, Martin DeGhetto, a legend in the CX industry and a pivotal member of…