Browsing Tag

CXM Recording

CXM Recording & Quality Monitoring Announces General Availability of Version 6 Software Release

CXM Version 6 Software Release Delivers Workforce Optimization Solutions and Call Recording for Contact Centers & Business of all sizes CXM Recording & Quality Monitoring, an industry leader in Call Recording & Workforce Optimization solutions announced the release of CXM Version 6 for the CXM Software Suite of applications. This new software version includes significant enhancements to User Interface (UI) and underlying architecture. Delivering a world-class User Experience (UX), with ease of use in mind…