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Elena Hutchison

Medallia Recognized as Top Ranked in Both Current Offering and Strategy

Medallia Named a Leader in Customer Feedback Management by Independent Research Firm Medallia Experience Cloud, the Customer Experience Management platform, has been named as a leader and recognized for its ability to 'drive CX improvement from the top down and the bottom up' among top global customer feedback management providers by Forrester Research, a leading global research and advisory firm. "The Forrester Wave: Customer Feedback Management, Q4 2018" report noted the following findings: Medallia received the…