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Folksam

Artificial Solutions Powers Folksam Conversational App That Makes Claims Easier

Artificial Solutions, the leading specialist in enterprise-strength conversational AI, announced that Teneo® is powering the new mobile app from leading Swedish insurer, Folksam, that allows customers to complete claims faster and easier. Teneo enables Folksam's customers to explain what they'd like to do in their own words without needing to understand insurance terminology. The app, known as Sam, then guides them through the automated process step by step, helping to ensure that the right form is filled in at the right…