J.D. Power and Uptake Create New Benchmarking Products that Leverage Artificial Intelligence
J.D. Power, the leading global provider of customer satisfaction research, has signed an agreement with Uptake Technologies, an industrial AI and IoT software leader, to develop new analytics products for the automotive industry, as well as for the utilities and telecommunications sector.
The alliance between J.D. Power and Uptake will allow original equipment manufacturers (OEMs) and operators in these three industries to gain actionable intelligence from millions of newly connected devices, including manufacturing…