Browsing Tag

Mahesh Ram

Solvvy Launches Assist at Shoptalk – AI-Powered Customer Support for the Subscription E-Commerce Market

Assist Leverages the Power of AI to Deliver Better Post-Purchase Customer Support Solvvy, a conversational intelligence platform delivering effortless customer experiences, has introduced Solvvy Assist, a machine learning solution that instantly resolves customer issues. Assist is able to understand customer intent, guiding them through automated steps to resolve complex self-service requests, delivering personalization at scale. Customer support agents can now spend their time working on complex tickets that require a…