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Management Strategy

New and Difficult Clients?: Here’s How to Change Your Management Strategy

When you run a business, it’s a given that you’ll be dealing with different kinds of clients - that includes the difficult ones. They might have unrealistic expectations or their personality doesn’t match your company. As challenging as they may be, difficult clients can be a great source of learning. If you are faced with a new and difficult client, here’s how management should deal with it: 1. Keep Calm You have an angry client making a scene in your office. The last thing you want to do is react the same way. You’ll be…