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Michel Feaster

Elixirr and Usermind Partner to Help Brands Get More Value from Customer Experience Initiatives

A partnership to power personalized customer journeys Elixirr, the challenger consultancy, and Usermind, a global customer journey platform, announced an exciting partnership that will combine Usermind's agile, customer-focused technology together with a team of expert consultants from Elixirr who work at pace to develop customer-validated insights they can quickly implement for their clients. The partnership comes during a time of rapidly evolving customer expectations, where 80% of businesses believe they deliver a…