Browsing Tag

Multi-Channel Communications

Ytel Expands Their Contact Center Functionality by Unifying With the Flexible Ytel CPaaS APIs

Ytel, a leading CPaaS & Cloud-Based Contact Center Software company that helps businesses engage customers using multi-channel communications, has seen the way communications have evolved over the past few years, and as a result, Ytel continues to develop products that focus to meet the needs of an ever-changing market and its users Ytel, a leading CPaaS & Cloud-Based Contact Center Software company that helps businesses engage customers using multi-channel communications, has seen the way communications have…

Top 3 Do’s and Don’ts Every Healthcare Marketer Should Know

The digital age has been both a blessing and a curse for marketers, particularly those in healthcare marketing. With the average American adult now spending more than 11 hours per day, looking at a screen – whether it is handheld, on a monitor or television – marketers have an enormous potential audience. But here’s the rub: the human attention span has shortened to a mere 8 seconds. This challenge is further amplified in healthcare, where consumers are either specifically trying to avoid a healthcare service (i.e. trying to…