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Nextep Launches New Chatbot to Offer Clients 24/7 Support

Nextep's newest support feature provides around-the-clock support Nextep added a new support feature, Felix the chatbot, to its service team. Felix answers questions 24/7, giving Nextep's clients immediate help, day or night. "Our chatbot is one way to better serve our clients and their employees," said Brian Fayak, Nextep founder and CEO. "We place a high value on customer service and quick support, and Felix allows us to lend support to our people at any time of day." Marketing Technology News: Hires…