Browsing Tag

Omar Javaid

Vonage Bolsters Artificial Intelligence Capabilities of the OneVonage Platform via Purchase of Over.AI Assets

Acqui-hire Strengthens Vonage's Expertise in Conversational AI Vonage, a global business cloud communications leader, today announced that it will acquire certain assets from Over.ai, a Tel Aviv-based Voice and Conversational AI provider for enterprise communications. Vonage is acquiring Over.ai's technical team and intellectual property from i.am+, an AI technology platform co-founded and co-owned by musician will.i.am. With this talent acquisition, Vonage gains significant technology talent and expertise in…

Vonage and Freshworks Enhance Customer Experience Via Multichannel Communications

Integration of Freshdesk with Nexmo, the Vonage API Platform, provides seamless social conversations Vonage, a global business cloud communications leader, has announced a partnership with Freshworks Inc,  a global innovator in customer engagement software. The partnership integrates messaging APIs via Nexmo, the Vonage API Platform directly into the Freshdesk customer support software, enabling business messaging with customers on the channels they prefer including SMS, MMS, WhatsApp and Facebook Messenger.…