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Pandemic-Induced Trends

Forrester Identifies Five Pandemic-Induced Trends That Will Change Business And Technology Over The Next Decade

Changes in customers' expectations, digital experiences, work, technology, and business resiliency will alter business permanently According to¬†Forrester, the lasting global impact of COVID-19 will usher in five macro shifts that will permanently alter business and technology. A new report, "The New, Unstable Normal: How COVID-19 Will Change Business And Technology Forever," describes how, despite modern healthcare and the implementation of extensive pandemic management protocols (PMPs), the effects of COVID-19 will…