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Plantt.io

Plantt.io Raises $1 Million to Bring Customer Experience Into the 21st Century

Plantt, the Customer Experience Optimization Platform, announced the completion of their seed round in the sum of $1M, led by GoAhead Ventures and angel investors. According to Gartner, by 2022, 70% of customer interactions will involve AI-based technologies. COVID-19 helped speed up the adoption of online support platforms and processes, but many companies are finding it difficult to match the unexpected demand and scale their support organization fast enough, leading to violated SLAs and drops in customer satisfaction.…