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Praxidia

Teleperformance Groups ‘Praxidia Knowledge Services’ partners with CallMiner to launch TP Interact – a Comprehensive Interaction Analytics…

Eleperformance Groups ‘Praxidia Knowledge Services’ Partners with CallMiner to Launch TP Interact – a Comprehensive Interaction Analytics Solution Praxidia Knowledge Services, a specialised subsidiary of the Teleperformance Group, announced its strategic partnership with CallMiner to launch a customer solution called TP Interact. This speech and customer engagement analytics solution will optimise agent quality and customer satisfaction within contact centres across the globe. “Our ability to quickly consolidate…