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Regan Heckethorn

Uber Global Director to Share Game-Changing Strategies for Continuous CX Improvement

15th Anniversary Customer Contact West: A Frost & Sullivan Executive MindXchange Showcases the latest CX thought Leadership Kal Kuchimanchi, Director, Global Planning and Programs, Uber, will lead an eye-opening session on Continuous Improvement of the Customer Experience (CX) at the 15th Anniversary Customer Contact West: A Frost & Sullivan Executive MindXChange. The event will take place October 27–30, 2019, at the Hyatt Regency Huntington Beach Resort and Spa, in Huntington Beach, Calif.…