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Usermind Partner

Heart of the Customer and Usermind Partner to Accelerate CX Innovation for Enterprises

Helping Organizations Drive Measurable Results Across the Full Customer Life Cycle Heart of the Customer (HoC), one of the nation's leading journey mapping consultancies, and Usermind, a pioneer in Experience Orchestration (XO), announced a strategic partnership that will revolutionize how businesses map, orchestrate, and optimize their customer journeys. The demand for ROI on experience-focused initiatives is higher than ever before, and Forrester predicts one in four customer experience (CX) professionals will lose…