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VoIP research

95% of Small Businesses Fall Short of Meeting Goals, yet 77% Are Confident in Their Ability to Execute

A business strategy helps small businesses achieve their goals, and the COVID-19 pandemic has made it clear that a successful business strategy must be flexible to change. The three most common areas small businesses create strategies in are sales (46%), marketing and advertising (41%), and customer service (36%) Just 5% of small business owners report achieving all their business goals in the past 12 months, according to a new survey from Clutch, a B2B ratings and reviews platform. Clutch found that although 95% of…