Browsing Tag

VUE

Aceyus Launches VUE to Optimize Contact Center Efficiency and Improve Customer Experience in Real-Time

¬†Aceyus Inc., a leading provider of customer experience solutions specializing in enterprise-level data management and reporting, announces the launch of VUE (Visionary User Experience), an integrated system that provides end-to-end contact center reporting and analytics solutions for mid-market to global enterprises. With three product suites to meet a variety of customer needs, VUE improves agent productivity and allows contact center managers to track customer engagements across channels, gaining actionable insights from…