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Wegmans Earns Top Customer Experience Scores Across 20 Industries, According to New Temkin Group Research

Eighth Annual Temkin Experience Ratings Evaluates 318 Companies Temkin Group announces the publication of the 2018 Temkin Experience Ratings, the eighth year that the company has published the industry's most comprehensive benchmark of customer experience delivered by large organizations. Based on a study of 10,000 U.S consumers, the 2018 Temkin Experience Ratings evaluates the customer experience of 318 companies across 20 industries. Wegmans earned the highest rating, followed by five companies that tied for the…