Browsing Tag

Whatfix

Everest Group Recognizes Whatfix as a Leader in Digital Adoption Platforms PEAK Matrix Report 2020

Whatfix announced that it has been recognized as a Leader by Everest Group, a leading research and consulting firm, in its inaugural Digital Adoption Platform PEAK Matrix Assessment. Referenced clients have highlighted the ease of use of the product, breadth of features, and ability to target and provide relevant content to users as key strengths of Whatfix. Whatfix's level of customer support and ability to continuously innovate the product are also mentioned by the referenced clients as some of its strengths. Everest…

Whatfix Named a Finalist for Business Intelligence Group’s 2020 Excellence in Customer Service Award

Leading Digital Adoption Solution recognized as a finalist under the 'Organization of the Year' category Whatfix, the leader in Digital Adoption Solutions ("DAS"), announced it has been named a finalist of Business Intelligence Group's 2020 Excellence in Customer Service Award as Organization of the Year. "We are thrilled to be recognized as a finalist by the BIG Excellence in Customer Service Awards for our endless efforts to provide the best customer support," said Khadim Batti, CEO and co-founder of Whatfix. "Our…

Whatfix Raises $32 Million in Series C Funding to Empower Enterprises to Drive Digital Adoption and Prepare for the Future of Work

Led by new investor Sequoia Capital India, and with participation from existing investors, Whatfix joins the family of tier-one B2B enterprise SaaS leaders funded by premier VC firms Whatfix, the leader in Digital Adoption Solutions (“DAS”), announced it has secured $32 million in Series C funding. Sequoia Capital India led the round, with participation from existing investors Eight Roads Ventures-a global proprietary investment firm backed by Fidelity, F-Prime Capital, and Cisco Investments. Whatfix plans to use the…

Whatfix Tops 100 Fortune 500 Customers, Scores Unprecedented Customer Net Promoter Score 2X of Software Industry Average as Part of 2019…

Digital Adoption Leader achieves record year with over 630 total customers, 300% Revenue Growth,  a major AI platform acquisition and international expansion Whatfix, the leader in Digital Adoption Solutions (“DAS”), announced notable company achievements and growth in 2019 highlighting the value of digital adoption and transformation as the key to success. Notable milestones include new customers, bringing the company over 100 Fortune 500 customers, a high customer Net Promoter Score of 65 that is twice the software…

Whatfix Identifies Digital Adoption Solutions (DAS) as Key to CRM Adoption, Increased Sales Productivity, and Total Cost Savings

Enterprises Report a Median Savings of $8.66 Million for Digital Adoption of Their CRM System Whatfix, the leader in Digital Adoption Solutions ("DAS"), revealed new data based on a survey of 500 US-based enterprises, that evaluated the current state of adoption of CRM systems. The survey found that 70 percent of enterprises believe that implementing a Digital Adoption Platform is the key to increased sales productivity and successful CRM adoption. On average, an enterprise reported a median savings of $8.66 million for…

Top 5 Best Customer Experience Tools for Banks and Financial Sector

It is a difficult task to manage the seamless customer experience as you need to understand how consumers engage with your service or product and what they want from it. Your work is simplified by using a good customer experience management tool to capture relevant user data and glean actionable insights from it. What is an ideal customer experience tool for banks? It is one that is equipped with effective features like customer feedback capture, contextual help, customer analytics, and content management. 5 Leading…

Digital Adoption Solutions is Recognized by Gartner as a New Category in Increase Sales Productivity With Digital Adoption Solutions

Digital Adoption Solutions Pioneer Whatfix Included in Gartner's Research Report on Increase Sales Productivity with Digital Adoption Solutions and the Hype Cycle for CRM Sales Technology 2019  Whatfix, the leading digital adoption platform, announced it has been named in two Gartner research reports, including: Increase Sales Productivity with Digital Adoption Solutions, published May 21, 2019 by Melissa Hilbert; and Hype Cycle for CRM Sales Technology 2019, published July 10, 2019 by Adnan Zijadic, Theodore…