Bitan has been a business consultant and a writer for the past seven years. He is passionate about empowering entrepreneurs in their endeavors to achieve success in their enterprise. Bitan also moonlights as a photographer and a chef sometimes.
In the economic scenario of the 21st century, every business needs information technology one way or another. Most companies rely on software for their day to day transactions these days. As an IT firm owner, you do your best to provide your clients with the best possible products and services. But sometimes things don't go according to plan despite your best efforts. There might be bugs in the program that you did but foresee, or you might have a misunderstanding with the client. There are a thousand possible scenarios…