Liz McBrayer is the Senior Manager of Marketing Content at ClickDimensions, the leader in marketing technology and services for Microsoft Dynamics. She has more than 15 years of marketing and communications experience, creating engaging B2B content in both corporate and agency roles.
To say that these are unprecedented times we are living in would be an understatement. With the spread of COVID-19 into a global pandemic, our personal and professional lives have been dramatically altered in an astonishingly short period of time. Entire nations are under quarantine, business and school closures are rampant, and the phrase “social distancing” is possibly one of the most talked-about and pressing concepts of the day.
In these times, customer communications – particularly digital ones – become especially…