Mark Smith

Mark Smith is currently Vice President, Digital Engagement Solutions at CSG | Prior to this role, he was President at Kitewheel

https://kitewheel.com/

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Become One with Your Customers: How Brands Can Harness the Power of Technology and Personalization to Elevate Customer Experience

AI/ML Mark Smith - June 8, 2022

Going Beyond Campaigns: Enabling Real-Time Interaction Management

Guest Authors Mark Smith - May 13, 2020

Build a Framework for Journey Measurement

Guest Authors Mark Smith - February 19, 2020

Seamless Personalization Beyond the Web: Practical Tips for Creating Contextual Cross-Channel Customer Experiences

Guest Authors Mark Smith - October 30, 2019

Brands Should Embrace the Branded Journey to Elevate the Holiday Customer Experience

Guest Authors Mark Smith - December 28, 2018

When it Comes to Ad Blocking, Personalization is the New Scale

Guest Authors Mark Smith - February 3, 2018

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