Video pioneer taps Adam Hua and Malli Coimbatore for key leadership posts Short and livestream video platform Firework announced a pair of new appointments to its executive leadership team: Head of Industry, Media, and Publishing Adam Hua …
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Gutenberg Technology (GT), which powers content management and transformation in some of the world’s leading education publishers, higher education institutions, and certification organizations, today announced strong growth and momentum in…
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Wipro's Industry Expertise Combined with Informatica's Cloud Data Management Solutions to Accelerate Cloud Modernization for Global Customers Informatica, an enterprise cloud data management leader, announced an expanded partnership with…
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What’s the News: At MWC Barcelona 2022, iconectiv will share examples of successful industry initiatives and technologies that are restoring consumer trust in voice calls and text messaging, which is paramount to helping ensure the success…
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Sitel Group surveyed 403 C-level executives across the U.K. and U.S to understand how they are preparing for digitalization as brands look to the future Sitel Group, one of the largest global providers of customer experience (CX) products…
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Capturing and analyzing 100% of customer calls, Siam Commercial Bank sees 27% increase in customer satisfaction scores and dramatic improvements in AHT and agent compliance NICE today announced that Siam Commercial Bank…
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The Kraft Heinz Company (Nasdaq: KHC) ("Kraft Heinz") and Google today announced a new, multi-year strategic partnership to strengthen Kraft Heinz's hyper-focus on understanding its consumers and offering them the products, experiences, and…
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 Independent research firm recognizes Amplitude in customer analytics, customer journey management, and real-time interaction management overview reports Amplitude, Inc., the pioneer in digital optimization, today announced…
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AltID, a digital ID verification solution, was developed for the growing global need for a standard, secure and verifiable digital ID and credential management solution across industries such as hospitality and education, and regulated…
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Hagerty today announced the expansion of its senior executive team with the hiring of Prakash Ranjan as vice president of marketing technology. In that role, he will lead the company's ongoing digital transformation efforts and guide…
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11 brands weigh in with best practices for data-led insights, response to changing customer behaviors and boosting conversion rates for high priority campaigns Contentsquare, the leading experience analytics company, today released its…
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Avaya, a global leader in solutions to enhance and simplify communications and collaboration, is providing Preferred Home Care of New York, one of the state’s largest licensed home care agencies, significant opportunities to digitally…
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BlueRush Inc. , an emerging personalized video Software as a Service ("SaaS") company, is pleased to announce it has signed a major services contract representing $850,000 of revenue with an alternative financial lender. This 12-month…
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Increased cybersecurity awareness, decentralization of innovation, and executive overconfidence are key themes for 2022 Modus Create, a global provider of digital transformation and product development services, announced the findings of…
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AgileThought, Inc. ("AgileThought"), a global provider of digital transformation services, custom software development, and next-generation technologies, announced that it has made two key leadership appointments that will help position…
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The companies are collaborating to deliver digital insights and frictionless journeys for customers Glassbox (TASE:GLBX), a software as a service (SaaS) company that provides digital experience analytics for web and mobile…
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StrikeTru and MediaValet team up to announce a new client win StrikeTru and MediaValet team up to announce a new client win - the leading PIM Implementation specialist and Gartner-recognized enterprise DAM platform announced today a…
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Fully aligns leadership team with Stagwell's digital growth strategy and supports future of agency as part of the network Stagwell Inc. announced it has acquired the remaining 49% of Instrument, a leading digital brand and experience…
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Joget, Inc., the open source no-code/low-code application platform company for faster and simpler digital transformation and its partner, Mokxa Technologies, concluded an insightful CIO summit at Atlantis, Dubai on December 16, 2021. The…
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Today, every business is flexing its digital muscles and seeking to transform from the traditional way of interacting with customers to the modern, customer-centric approach that requires a strategic internal change. If you want things to…
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