Azercell Selects Amdocs for Wide-Ranging Digital Transformation to Provide Enhanced Customer Experience
First major engagement between Azercell and Amdocs will see the Azerbaijan-based operator and its customers benefit from a wide-ranging modernization program
Amdocs, a leading provider of software and services to communications and media companies, announced that it has been selected by Azercell to enable an optimized experience for the Azerbaijan-based operator’s five million subscribers in a wide-ranging digital transformation deal.
Azercell was founded in 1996 and is headquartered in Baku. Under the multi-year agreement, the first major engagement between the two companies, Amdocs will modernize Azercell’s customer care, commerce and network systems, implementing a cloud-native, modular, microservices-based platform.
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As well as ensuring an enhanced experience for Azercell’s consumer and enterprise customers, Amdocs’ pre-integrated solution will enable Azerbaijan’s largest mobile network operator by subscribers to improve time-to-market agility for new products and services while increasing efficiency through the streamlining and digitization of processes.
“We are thrilled to support Azercell as they accelerate their digital transformation journey,” said Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs. “By leveraging our cloud-native products and global digital transformation expertise, Azercell will be well positioned to create industry-leading connected experiences for their customers.”
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