Browsing Tag

Communications

Daminion Has Made Its Digital Asset Management System Even More Efficient for Marketing and Communications Departments

Daminion has enhanced its Digital Asset Management system, making it even more robust and efficient for marketing, communications, and design departments. The software is now tooled up with a new interface, commenting features, and new integrations. Marketing Technology News: Are You Using Your Marketing Technology to Create a Better Website Experience? An update was released for the on-premises and cloud versions of the Daminion Digital Asset Management system, which will delight the marketing and comms departments…

How to Make Your Inter-Team Communications Work For A Digital, Diverse, Distributed World

In 2020, the world of work changed overnight; all at once, companies were implementing more digital systems in an extremely short timeframe, and transforming into hybrid or completely remote workforces.Now that much of the dust has settled from this first overhaul, business leaders are realizing that many of these changes are here to stay – for good. While there are numerous efficiency gains that come with a hybrid work environment, there are challenges, too. With employee communications now inherently needing to be digital,…

RingCentral And Alcatel-Lucent Enterprise Announce The Availability Of Rainbow Office, Powered By RingCentral, In Eight European Countries

Rainbow Office, now available in Austria, Belgium, France, Germany, Ireland, Italy, Spain, and the Netherlands RingCentral, Inc, a leading provider of global enterprise cloud communications, collaboration, video meetings, and contact center solutions and Alcatel-Lucent Enterprise, a leading provider of communications, networking and cloud solutions, today announced the launch of Rainbow Office, powered by RingCentral, a Unified Communications as a Service (UCaaS) solution, in eight European countries including Austria,…

Doxim Acquires Pennsylvania-Based Customer Experience and Communications Specialist, Level One

Acquisition will further extend Doxim’s industry expertise and market reach in the utilities, government, and insurance sectors. Doxim®, the leading customer communications management (CCM) and engagement technology provider serving financial and regulated markets, today announced that it has acquired Level One, a specialist in customer experience and communication solutions. Marketing Technology News: 365 Connect Honored With Platinum AVA Digital Award for Its AI Powered Chatbot Platform “Through the…

Generali Global Assistance Appoints Chief Marketing Officer

Vladimir Poletaev, former CCO for GGA's Global Identity & Cyber Protection Services Division, to establish a unified North American marketing program. Generali Global Assistance ("GGA") today announced that it has appointed Vladimir Poletaev as their Chief Marketing Officer. In this role, Vladimir will be responsible for supporting and executing marketing, branding, communications, and PR initiatives across North America. Marketing Technology News: How to Start Creating the Change Advertising Needs As the newly…

Asia Pacific Communications Leaders Optimistic for 2021 Despite Pandemic and Concerns Around Burnout and Mental Health

Brand Building, Strategy and Media Relations Key Focus Areas for Communications Teams Nearly nine-in-10 senior communications leaders are optimistic about the year ahead despite the challenges of navigating the global pandemic according to the results of a wide-ranging Telum Media survey released today. Unsurprisingly Covid and the global economy were cited as the biggest challenges for 2021. 450 senior in-house and agency communications professionals contributed to the Telum Asia Pacific Communications Survey from across…

Marketing 360®’s CRM App was the Top Accessed App in the Platform in 2020

Marketing 360® recently announced their 2020 platform metrics, which showed that the SMBs using the platform accessed and used the CRM app the most in 2020. Through the Marketing 360 CRM app, small business owners are able to stay organized as they scale and grow their businesses. SMBs using the CRM app enjoy: Marketing Technology News: AdInMo Partners With Lemma Connecting DOOH Advertisers With Mobile Gaming Audiences Centralized data for employees, leads, and customers Manage leads, sales reps, deals, and…

Windstream Enterprise Unveils Another Wave of Portal Enhancements to Enrich the Customer Experience

Windstream Enterprise (WE), a managed communications service provider, has again fortified its award-winning WE Connect portal with a range of enhancements aimed at giving customers and channel partners even greater insight into their networks and their businesses. WE Connect is a best-in-class portal that gives Windstream Enterprise customers a single pane of glass through which to monitor, manage and analyze virtually every aspect of their network in real-time. The latest enhancements include greater visibility into the…

An Unattractive Marketing Strategy That Matters The Most During the Pandemic

Ad spend is tumbling globally with advertisers pulling back on budgets since Coronavirus hit. In the UK, the majority of marketers (86%) were delaying or reviewing marketing campaigns at the start of April, which was an increase from just 55% three weeks earlier. A recent Nielsen study of the US market shows marked changes in consumer behavior, even before the official lockdown, with more going online to avoid shopping centers and malls. However, marketers must take steps now to ensure that they remain relevant…

Glia and MeridianLink Partner to Improve Loan Origination with Digital Customer Service

Glia, a leading provider of Digital Customer Service, announced that it has joined forces with MeridianLink, a developer of multi-channel account opening and loan origination platforms, to bring Digital Customer Service to MeridianLink's bank and credit union clients. By incorporating Glia's modern communications and collaboration platform into the loan origination process, customers can communicate with their institutions through their channel of choice, whether that's voice, messaging, video, or a combination of all…

Email Remains Top Internal Communications Channel During the Pandemic

To provide a timely evaluation of the current state of corporate communications, PoliteMail has released a new report, "The State of Communications Summer 2020." The report includes data from a July 2020 survey, conducted by Ragan, of more than 350 corporate communicators who shared their insights and opinions on the channels, technologies, and tools they rely on most to communicate with employees in the midst of this crisis. An overwhelming majority of internal communicators (93%) said email is the most preferred channel…

Daily MarTech Roundup: Latest Marketing and Sales Technology News, Product Announcements and Insights

Today’s Daily MarTech Round-up covers the latest in Cloud, Marketing Analytics, Automation, Customer experience, AI and ML announcements from Poly (Unified Communications), TransUnion (People-based Marketing), Zoom (Video Communications), LiveIntent (Identity Management), and Prospur.io (Sales engagement). Poly Appoints Dave Shull President and Chief Executive Officer Plantronics, Inc. (“Poly“), a global communications company that powers meaningful human connection and collaboration, announced the appointment of Dave…

Poly Appoints Dave Shull President and Chief Executive Officer

Plantronics, Inc. ("Poly"), a global communications company that powers meaningful human connection and collaboration, announced the appointment of Dave Shull as President, Chief Executive Officer and a member of the Company's Board of Directors (the "Board"), effective September 8, 2020. Mr. Shull succeeds Robert Hagerty, who has served as Interim Chief Executive Officer since February 2020. Mr. Hagerty will continue in his role as Chairman of the Board, and resume his membership on the Nominating and Governance and…

Chatnels Software Launches Chatnels App

Chatnels Software has launched its first product, an AI-powered chat messaging platform. This product is an enterprise chat platform to simplify workflow communications. Chatnels supports chat lines, similar to phone lines, that let you answer incoming chats, transfer to others, host a conference and invite other participants into the chat. Each chat line can have AI-powered digital assistants to automate basic tasks and engage participants in the chat. To date, Chatnels has been piloted by a number of enterprises including…

Integrated Marketing Agency Moxē Names Michael A. Monahan President & CEO

Moxē, an award-winning integrated marketing agency and subsidiary of Massey Services, announced that it has named Michael A. Monahan as its President & Chief Executive Officer. Monahan is a corporate communications and public relations leader and veteran with more than 25 years of experience in both agency and publicly traded corporations, including several Fortune 1000 companies. Before joining Moxē, he served as President of Tech Image, an award-winning digital public relations firm headquartered in Chicago, where…

Collibra Strengthens Executive Leadership Team to Support Continued Company Growth

Collibra, the Data Intelligence company, announced the appointment of Stuart Wilson to chief revenue officer and Aileen Black to senior vice president of public sector, a newly-created role. "Our organization has evolved significantly as we've grown from a startup to the global leader in Data Intelligence," said Felix Van de Maele, co-founder and CEO of Collibra. "As Data Intelligence becomes increasingly central to business operations, it is key that we continue to cultivate a strong leadership team that can drive our…

Mashreq Appoints Aimee Peters as Group Head of Marketing and Corporate Communications

With more than 20 years' experience as a marketing and brand leader across the Middle East, South Africa and UK, Aimee joins the Mashreq leadership team to strengthen brand and corporate reputation to drive business growth Mashreq, one of the leading financial institutions in the UAE, has appointed Aimee Peters as its new Group Head of Marketing & Corporate Communications. Aimee has over 20 years of experience in Marketing, Communications and PR, across the Middle East, South Africa and the UK. Prior to joining…

ZeroEyes Partners with RapidSOS to Immediately Inform 911 When Weapons Are Detected

Through this partnership ZeroEyes’ AI threat-detection software will be certified as RapidSOS Ready, allowing critical data and active threats to be sent directly to 911  ZeroEyes, an artificial intelligence weapon detection platform, announced a partnership with RapidSOS to send threat detection and surveillance data directly to 911. Built in partnership with public safety, RapidSOS’s emergency response data platform securely and automatically links life-saving data from connected devices directly to over 4,700 emergency…

Sabio Group Acquires Coverage Group in France

Addition of one of Europe’s leading Genesys Cloud partners further strengthens Sabio’s EMEA CX cloud capability Sabio Group has announced the acquisition of Coverage Group, one of France’s leading independent providers of customer experience and communications technology solutions. The acquisition supports Sabio’s goal of becoming the leading player across the European CX market and will add significant scale to the company’s French operations. .@SabioSense acquires Coverage Group, one of France’s leading independent…

Guidewire Software Announces Hi Marley as New Solution Alliance Partner

New partner’s texting platform to increase efficiency and customer satisfaction throughout claims process Hi Marley, a leading communications solution specifically designed for the insurance industry, and Guidewire Software, Inc., the platform P&C insurers trust to engage, innovate, and grow efficiently, today announced that Hi Marley has joined Guidewire PartnerConnect as a Solution partner. Hi Marley provides an AI-enabled texting platform built with insurance-specific functionality and intelligence allowing claims…