Mediacom Optimizes Quality of Experience with OpenVault PMA Solution

Maximizes available bandwidth and performance for DOCSIS 3.1+ services

Mediacom Communications is using OpenVault’s Profile Management Application (PMA) technology to optimize broadband Quality of Experience and take consumer satisfaction to new heights, the two companies announced today.

“OpenVault PMA ensures that we continue to maintain our competitive edge by giving our subscribers an outstanding experience whenever they are online.” J.R. Walden, SVP Technology and CTO for Mediacom

Mediacom is implementing OpenVault’s industry-leading PMA solution to drive peak levels of available bandwidth and network performance for subscribers using DOCSIS 3.1 or higher modems. Mediacom is on the leading edge of providers who are using PMA to fortify their networks to deliver more powerful, more robust broadband services.

Marketing Technology News: Muck Rack Acquires Keyhole to Add Social Listening to its PR Software

“Our goal throughout the broadband era has been to keep our Xtream internet capabilities ahead of customer expectations,” said J.R. Walden, SVP Technology and CTO for Mediacom. “OpenVault PMA ensures that we continue to maintain our competitive edge by giving our subscribers an outstanding experience whenever they are online.”

“As speeds have risen across the board, broadband providers have increasingly prioritized Quality of Experience as well,” said Mark Trudeau, CEO and founder of OpenVault. “Mediacom has been a leader in using OpenVault technology innovation to ensure that their subscribers get the internet quality they expect and deserve.”

Marketing Technology News: MarTech Interview with Stacy Bohrer, VP of Buyer Development (North America) @ OpenX

OpenVault’s OV PMA optimizes modulation profiles used by DOCSIS 3.1 or higher cable modems on OFDM(A) channels. It then routinely monitors and adjusts these profiles based on changing RF impairments, to ensure that subscribers receive the best possible service quality. This results in improvement of up to 40 percent in overall network capacity and bolsters the resilience of DOCSIS 3.1 modems, particularly in the presence of impairments.