Browsing Tag

Dialpad

Dialpad Strengthens Focus on Research and Development With India Team Expansion

Dialpad Inc., the industry leader in AI-powered communication and collaboration, announced its India team expansion to support an increased focus on research and development. Dialpad is committed to driving the future of work with hybrid work for both the SMB and enterprise markets through product innovations for truly unified communications. With more than 70 employees throughout India working remotely and in its Bangalore office, and easily collaborating with more than 700 co-workers worldwide, Dialpad is leading hybrid…

Dialpad Introduces a Smarter, More Reliable Calling Experience for Microsoft Teams Users

New integration combines Dialpad’s best-in-class AI-assisted voice capabilities with Teams’ native interface for intuitive, seamless communications Dialpad Inc., the industry leader in AI-powered communication and collaboration, today announced its platform integration with Microsoft Teams, a leading solution for team collaboration and engagement. Dialpad for Microsoft Teams is a cloud-native direct routing integration that seamlessly connects Dialpad’s enterprise-grade telephony features and award-winning …

Dialpad Introduces a Smarter, More Reliable Calling Experience for Microsoft Teams Users

Dialpad Inc., the industry leader in AI-powered communication and collaboration, announced its platform integration with Microsoft Teams, a leading solution for team collaboration and engagement. Dialpad for Microsoft Teams is a cloud-native direct routing integration that seamlessly connects Dialpad’s enterprise-grade telephony features and award-winning Voice Intelligence (Vi™) capabilities into the Microsoft Teams native environment. Marketing Technology News: Alliance Develops Shared Diversity and Inclusion Goals…

Dialpad Wins 2021 TMCnet Teleworking Solutions Excellence Award

Dialpad Inc., the industry leader in AI-powered communication and collaboration, is a 2021 TMCnet Teleworking Solutions Excellence Award winner. Presented by TMCnet, the TMCnet Teleworking Solutions Excellence Award honors available products that help ensure remote workers have access to the same communications and other corporate resources as they would in the office. Whether they are adjusting to new teleworking environments during the COVID-19 pandemic or had previously adopted technologies in response to an already…

Dialpad Wins 2021 Top Rated Awards From TrustRadius

Dialpad Inc., the industry leader in AI-powered communication and collaboration, announced that TrustRadius has recognized Dialpad Talk with 2021 Top Rated Awards in both the UCaaS Solutions and VoIP Providers categories. Marketing Technology News: OneTrust is “Leading the Market Outright” and Ranked #1 in Market Share for Privacy Software “I'm using Dialpad Talk across my entire organization... Dialpad Talk can transcribe all of your conversations with your clients in real-time, providing notes of key conversational…

Dialpad Adds Progressive Channel Leaders to Accelerate Australian Expansion

Dialpad Inc., the industry leader in AI-powered communication and collaboration, announced the addition of three new leaders to its Australia go-to-market (GTM) team; Roger Rivera, Niall Madden and Cheyne Egelton. The new team leads will support Dialpad’s national channel program and assist with partner enablement and growth. Dialpad’s Australian team growth comes on the heels of the company’s reimagined GTM strategy in the region. Marketing Technology News: Avatier Unveils 2021 Spring Release Identity Anywhere Suite…

Faith Sizto of Dialpad featured on CRN’s 2021 Women of the Channel List

Dialpad Inc., the industry leader in AI-powered communication and collaboration, announced that CRN®, a brand of The Channel Company, has named Faith Sizto, head of partner marketing, to the highly respected Women of the Channel list for 2021. This annual list recognizes the unique strengths, vision and achievements of female leaders in the IT channel. The women honored on this year’s list pushed forward with comprehensive business plans, marketing initiatives and other innovative ideas to support their partners and…

Dialpad Receives 2021 Unified Communications Product of the Year Award

Dialpad honored for exceptional innovation Dialpad Inc., the industry leader in AI-powered communication and collaboration, announced today that TMC, a global, integrated media company helping clients build communities in print, in-person and online, has named Dialpad as a 2021 Unified Communications Product of the Year Award winner. Marketing Technology News: Square 9 Softworks® Releases A Simplified, More Streamlined Experience with GlobalSearch 6.1 “We’re grateful that TMC recognized our technology…

Dialpad Ramps Up Go-To-Market Strategy In New Zealand

Cloud communications leader expects to continue its strong momentum as it increases its presence in New Zealand Dialpad Inc., the industry leader in AI-powered communication and collaboration, today announced plans to expand its presence in New Zealand. Through an expanded go-to-market (GTM) strategy, Dialpad is driving the modernization and unification of communications stacks for forward-thinking organizations throughout New Zealand with reliable, scalable solutions that support a “work-from-anywhere” approach to…

Bing Lee Moves Australia Customer Service Operations to Dialpad Contact Center

Dialpad Inc., the industry leader in AI-powered communication and collaboration, announced Bing Lee selected Dialpad to power its customer service operations. Bing Lee chose Dialpad Contact Center™ to support business continuity through the COVID-19 pandemic with flexible cloud solutions to equip agents with best-in-class tools to work from anywhere while maintaining its high customer service standards with advanced Quality Management. Embedded with artificial intelligence (AI), Dialpad Voice Intelligence (Vi™) transcribes…

Dialpad Unveils Go-To-Market Strategy in Australia

Cloud communications leader expands Australia team to manage regional growth Dialpad Inc., the industry leader in AI-powered communication and collaboration, today announced plans to expand its presence in Australia by increasing the size of the local team and investing in the channel. This will enable Dialpad to better assist customers of all sizes, from small and medium businesses (SMBs) to large-scale enterprise organizations, with sales, technical support and customer service management (CSM). Through an…

Dialpad Announces CTO and COO Appointments to Drive Growth Through Innovation

New executives will focus on product unification and customer success in the future of hybrid work Dialpad Inc., the industry leader in AI-powered communication and collaboration, today announced two additions to its executive team. Brian Peterson, co-founder of Dialpad and Senior Vice President of Engineering has been promoted, becoming Dialpad’s first Chief Technology Officer (CTO). Jason Yang, Dialpad’s Senior Vice President of Marketing and Business Operations, is also stepping into a brand-new role for…

Dialpad Announces Appointment of CMO and CHRO

UCaaS and CCaaS leader deepens executive bench to amplify brand awareness and drive company growth strategy Dialpad Inc., the industry leader in AI-powered communication and collaboration, today announced the appointment of two executives: Morgan Norman as Chief Marketing Officer (CMO) and Tasha Liniger as Chief Human Resources Officer (CHRO). The executive appointments come on the heels of a tremendous year for Dialpad including a $126M Series-E funding round, partnership with T-Mobile for Business, and…

Dialpad Receives 2021 CUSTOMER Magazine Voice Technology Excellence Award

Dialpad Contact Center honored for exceptional innovation and commitment to improving the customer experience Dialpad Inc., the industry leader in AI-powered communication and collaboration, announced today that TMC, a global, integrated media company, has named Dialpad Contact Center as a 2021 CUSTOMER magazine Voice Technology Excellence Award winner. Marketing Technology News: TOPdesk Is Recognized As A 2021 Gartner Peer Insights Customers’ Choice For IT Service… “Its Dialpad Contact Center solution…

Dialpad Earns a 2021 Top Rated Award From TrustRadius

Dialpad Inc., the industry leader in AI-powered communication and collaboration, announced that TrustRadius has recognized Dialpad Talk with a 2021 Top Rated Award. With more than 125 verified reviews, Dialpad Talk is recognized by the TrustRadius community as a valuable player in the Call Recording Software category. “Dialpad Talk has earned a Top Rated award for the Call Recording Software category based entirely on feedback from their customers,” said Megan Headley, VP of Research at TrustRadius. “Reviewers on…

Marketing Technology Highlights Of The Week: 22-March-2021: Featuring Taboola, 8X8, Informatica, Hootsuite

To bridge the communication gaps in marketing and sales, there will be a lot more demand for martech and salestech products that boost video conferencing and team communication, as global companies optimize their work and customer-facing tactics through 2021 for better marketing effect. Catch more on the latest trends in use  by leading marketers and martech leaders, in this weekly martech highlight: MarTech Quote-of-the-Week! The rise of technology for frontline industries—what we call frontline digitization—is…

Dialpad Named a Major Player in IDC MarketScape for Enterprise and SMB UCaaS Reports

The company’s capabilities and strategies has placed it in the Major Players Category in the UCaaS space Dialpad, Inc., the industry leader in AI-powered communication and collaboration, today announced it has been positioned as a Major Player by the IDC MarketScape in two reports*: Worldwide UCaaS Service Providers for Enterprise 2021 Vendor Assessment and Worldwide UCaaS Service Providers for SMB 2021 Vendor Assessment. The IDC MarketScape reports are the information and communications technology…

Dialpad Marks Ten Year Anniversary and One Year of Remote Work with Record Growth and Widespread Market Recognition

Company accelerates momentum with T-Mobile collaboration, AI innovation and contact center adoption Dialpad, Inc., the modern business communications platform powered by AI, saw record growth over the past 12 months, underscored by a successful Series-E funding round, surpassing the critical SaaS milestone of $100M in ARR, and securing a major collaboration with T-Mobile for Business. Ten years after the company was founded, and accelerated by the shift to a distributed workforce, Dialpad is one of the …

Cloud Collaboration Leader Dialpad Achieves Major AI Milestone After Analyzing More Than One Billion Minutes of Voice

Company reveals its real-time transcription model is more accurate than competitors’ Dialpad, Inc., the leading AI-powered cloud communications platform, announced a significant breakthrough regarding its proprietary Voice Intelligence (Vi™) AI technology. Dialpad’s Voice Intelligence combines automated speech recognition (ASR) and natural language processing to deliver real-time business optimization, including call coaching, automated note-taking, sentiment tracking, and transcription analysis. After years of continuous…

Dialpad Raises Additional $10 Million from SoftBank Corp. to Accelerate Product Expansion in Japan and APAC

Dialpad expands footprint in APAC, empowering global workforces with Voice Intelligence through its AI-powered cloud communications platform Dialpad, Inc., the leading AI-powered cloud communications platform, today announced that SoftBank Corp. (“SoftBank”) joined a previous $100M Series-E funding round, led by OMERS Growth Equity, through a $10M investment. SoftBank’s investment will deepen its existing, 4-year strategic partnership with Dialpad, and drive business growth in Japan and the greater APAC region, leveraging…