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Advanced Benchmarking

PX Launches Lead to Call Tracking, Advanced Benchmarking Solution for Call Center Performance

Provides marketers with real response time and precise measurement of speed-to-lead PX, the leading platform for customer acquisition, announced the introduction of Lead to Call Tracking, the first true measure of Speed-to-Lead and its impact on lead conversion. Lead to Call Tracking from PX enables a marketer to measure the actual time of response from the instant a consumer submits a form and the time it takes their call center to begin outreach. It also enables them to benchmark this data both internally and against…