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Agent Monitoring System

NICE Wins Two Consumidor Moderno Awards for Continued Customer Service Leadership Throughout Latin America

Top Scores in Customer Satisfaction, Continuity of Use and Recommendations by Third Party Indicators Drive Accolades NICE announced that it has received two Consumidor Moderno (Modern Consumer) awards. NICE Nexidia and NICE Real-Time Authentication each scored the highest average ratings from customers and users on three key indicators evaluated and were therefore presented with the awards. The indicators were customer satisfaction, continuity of use and recommendations by third parties. NICE Wins Two Consumidor Moderno…