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AIB Expands CX Program with Medallia

AIB brings customer experience measurement to a new level Medallia, Inc., the global leader in experience management, announced that AIB, one of the largest commercial banks in Ireland, is expanding its customer experience program with Medallia. AIB is taking its customer experience measurement program to a new level by leveraging Medallia’s digital measurement solution to ensure that rapid customer insight can guide its customer-first strategy during these challenging times. AIB is also moving to advanced text…