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Aireen Omar

AirAsia Takes off with Ada-Powered Virtual Assistant

Ada’s AI Reduced Customer Wait Time up to 98% in One Month Ada, a Toronto-based AI customer engagement platform, announced its partnership with AirAsia, Asia’s leading low-cost carrier. In only one month, AirAsia used Ada to build the AirAsia Virtual Allstar – 24/7 customer self-service that officially launches today in eight languages across the airline’s website and app. AirAsia Takes Off with Ada-powered Virtual Assistant Ada’s AI reduced customer wait time up to 98% in one month Also Read: Leading AI Company…