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assistants

FrontdeskAI Says Small Businesses Beware: AI Assistant or Chatbot?

Chatbots versus AI (Artificial Intelligence) Assistants – is there a difference?  As AI Assistants and chatbots become more mainstream in the small business space, with the promise of helping companies better engage customers and manage clerical duties, FrontdeskAI, the leading developer of artificial intelligence (AI) solutions for small businesses, warns that not all these Assistants are created equal. In fact, many solutions marketed as AI Assistants may in fact be chatbots, one trick solutions that are good for…