Atento

- Hidalgo will lead the cultural transformation and homogenization of the company's human resources to streamline and standardize processes and improve the quality of leadership Atento S.A., the leading company in customer relationship…
Read More...

- Atento HIPPA-certified agents achieved a CSAT rating of 94 percent in their outbound and outreach programs providing support for general inquiries - 1.4M residents have been served using the 1-855-MD-GOVAX state Hotline Atento S.A., one…
Read More...

DMI, a global digital transformation company, played a vital role in building the infrastructure for state of Maryland COVID-19 vaccination support center, which allows citizens to preregister for the state's mass vaccination sites,…
Read More...

 The report by Gartner evaluates companies based on their completeness of vision and ability to execute Atento, one of the five largest global providers of customer relationship management and business process outsourcing services…
Read More...

Atento S.A., the largest customer relationship management and business process outsourcing services provider in Latin America, and among the top five companies globally, announced the launch of two programs within the Company's Innovation…
Read More...

Atento's market share approximately three-times higher than second-largest provider in Latin America's aggregated domestic customer experience market Company maintains dominant position in Brazil with a 27.9% market share, 19.4 percentage…
Read More...

Atento S.A., one of the world's top five largest providers of customer relationship management and business process outsourcing (CRM/BPO) and leader in Latin America, announced that Bill Payne will join the Atento board of directors, as an…
Read More...

First phase of migration to be implemented at flagship operation, Atento Brazil Atento S.A., the leading provider of customer relationship management and business process outsourcing services (CRM/BPO) in Latin America and one of the top…
Read More...

Joining Atento's board of directors will be Oliver Feix and John Madden of HPS, Roberto Rittes for GIC, and Antenor Camargo of Farallon, effective June 24 Board appointments follow the firms' independent acquisition of Atento shares from…
Read More...

Company considering all options to remain compliant with NYSE's listing requirements Atento S.A., the leading provider of customer relationship management and business process outsourcing services (CRM / BPO) in Latin America and one of…
Read More...

Today’s Daily MarTech Round-up covers the latest in Cloud, Marketing Analytics, Automation, Customer experience AI and ML announcements from MightyHive (Native & Programmatic Advertising), Informatica (Data Management Platform), Genesys…
Read More...

Participation reflects confidence in Atento's Three Horizon Plan, a three-year strategic plan to establish a stronger, more profitable growth path to enhance stakeholder value Atento S.A., the leading provider of customer relationship…
Read More...

Agents working remotely increases to nearly 40% of global workforce Services launched for Latin-American governments to facilitate information management during pandemic Solid balance sheet supports ramp up of extensive safeguards and…
Read More...

Leadership Position Based on Market Share Figures Published by Analyst Firm Frost & Sullivan Atento S.A., the leading provider of customer relationship management and business process outsourcing services (CRM/BPO) in Latin America,…
Read More...

The CET Is a Role Model for the Transformation from a Traditional Customer Relations Business to a Next Generation Customer Experience Business Atento S.A., the leading provider of customer relationship management and business process…
Read More...

The company won this award with a case developed in partnership with Stelo, Cielo's payment solutions company Atento S.A., the leading provider of customer relationship management and business process outsourcing services (CRM/BPO) in…
Read More...

The Company was recognized as one of the leading BPO Providers of the Decade in Brazil by Consumidor Moderno Atento S.A., the leading provider of customer relationship management and business process outsourcing services (CRM/BPO) in…
Read More...

With this agreement, Atento reinforces its commitment to the transformation of customer-related processes through the integration of automation solutions based on Robotic Process Automation (RPA) technology Atento S. A., the leading…
Read More...

Gustavo Tasner Joins Atento Following a 14-Year Career Leading Capgemini's Business Service Operations in the North and Latin America Regions Atento S.A., a leading provider of customer relationship management and business process…
Read More...