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Westminster Abbey Partners With Avius to Measure Visitor Experience

Capturing Visitors’ Feedback Will Help Retain the Traditional Welcome and Hospitality Westminster Abbey, a royal church and a UNESCO World Heritage Site with over a thousand years of history, has appointed Avius, a Voice of Customer solution, to capture and measure visitor satisfaction. Welcoming over a million visitors each year, London’s most famous landmark wants to ensure everyone enjoys their experience and has the opportunity to admire the rich history on offer. “Westminster Abbey was founded in the tenth century…

Avius Signs Deal with Iconic US Department Store Chain

Avius Customer Feedback Will Help Drive Retail Sales This Christmas Avius, a UK tech company that provides insights to improve customer satisfaction, announced the launch of its customer experience feedback solution with one of the USA’s most iconic premium department store chains. Avius has installed its survey kiosks in the store’s changing rooms to collect unique customer insights that are used to improve overall customer experience. Such tech has already enabled Avius’ clients across the world to improve customer…