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AWS Reinvent

Zendesk Talk Partner Edition Expands Amazon Connect Support

Zendesk Selects Amazon Connect as a Preferred Contact Center Voice Solution for Global Deployment with Zendesk Talk Partner Edition AWS re:Invent 2019 – Zendesk, Inc. announced a strategic, go-to-market solution package based upon an enhanced integration between Amazon Connect and Zendesk Talk Partner Edition. The enhanced integration allows both Amazon Connect customers and Zendesk Support customers to leverage multiple sophisticated artificial intelligence (AI) and machine learning (ML) services from Amazon Web Services…

Martech Veteran Katie Bullard Joins E-Learning Platform for Cloud Computing, A Cloud Guru

Former President of DiscoverOrg, Katie Bullard is now the President of e-learning platform, A Cloud Guru. A Cloud Guru (ACG) provides extensive training to quickly scale Cloud adoption and intelligent reporting. In her new role, Katie Bullard will lead A Cloud Guru team to accelerate growth and scale the operations in the Cloud Migration business. Katie is joining the ACG team that includes CEO and co-founder Sam Kroonenburg, and Ryan Kroonenburg. In her previous role as the Chief Growth Officer and President of…