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AXA Insurance Revolutionises Digital Customer Service with RingCentral Engage Digital

A Single Dashboard, Managing a 50% Month-On-Month Increase in Digital Interactions, with a 10x Increase in Case Resolution RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions, announced that, AXA, one of the world’s largest insurance providers, is using RingCentral Engage Digital, a platform that manages every digital interaction with customers, to revolutionise its digital customer service offering. The new platform and approach has led to: A…